We offer free pre-sales technical consulting services to all customers. Our sales and engineers are dedicated to providing you with professional and customized servo stamping solutions based on your special needs. We can create tailor-made solutions for your production process, whether you need a low tonnage press for small batch production or a production line for large stamping parts. Our turnkey solutions range from a single press to a complete automatic system including destackers, feeders, end-of-line systems, etc.

Our commitment to customer service extends beyond the delivery of the equipment. We offer lifelong customer support to ensure your continued success, including training, spare parts supply, preventive maintenance, repair service, existing production line upgrade, etc. Our competent service team will respond to your needs quickly and flexibly worldwide. This way, we guarantee optimal equipment availability for the longest service life to increase your productivity.

Technical support is available 7/24 via telephone, email, or remote diagnosis as needed. Our technicians can provide comprehensive and expert advice on electrical, electronic and mechanical matters. Additionally, our professional service team can also provide long-term life cycle management methods and Internet functions such as remote maintenance and remote monitoring. Upon receipt of customers’ notification, a clear response will be given within 4 hours (domestic) / 12 hours (worldwide). If the problem cannot be resolved remotely, our engineers can be sent on-site to help. Please note that service response times may vary depending on workload and engineer availability.

Please call our hotline at +86 400-800-6817 or email us at sales@st-servo.com. Alternatively, you can fill out our contact form.